Refund Policy

Effective date: October 18, 2026
This policy applies to programs purchased on maximtsalkin.com from Tsalkin Global Solutions LLC. It forms part of our Terms of Service.

1. One-time session
You get a full refund if you cancel at least 24 hours before the session starts. If you cancel later, we do not refund the payment, but you can move to another session once, within 30 days. No refund is given after the session has taken place or if you do not attend.

2. Business Practicum (monthly subscription)
First payment: you get a full refund if you ask within 7 days of payment and have attended no more than one live session.
Renewals: you can cancel at any time before your next billing date to avoid the next charge. If you forgot to cancel, ask within 48 hours of the renewal charge and, as long as you have not attended any session in the new period, we will refund it in full.
We do not give partial refunds for unused weeks of a paid month.

3. Programs sold by invoice
Refunds for individual programs purchased by separate invoice follow the terms of that invoice or agreement.

4. Consumers in the EU and UK
If you are a consumer in the EU or UK, you may withdraw from your purchase within 14 days. If you asked us to start the service during that period, we may deduct an amount in proportion to the sessions already provided. Nothing in this policy limits rights you have under mandatory consumer law.

5. How to request a refund
Email refund @ tsalkin.com with the email address used for the purchase and the date of payment. We reply within 2 business days and issue approved refunds within 5 business days to the original payment method. Your bank may take a further 5–10 business days to show the refund.

6. Before a chargeback
If something went wrong, please write to us first. Most issues are resolved faster by email than through a bank dispute.

7. Contact
Tsalkin Global Solutions LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA. Email: refund @ tsalkin.com.